RecallRadar Privacy Policy

Last Updated: January 2025

Introduction

RecallRadar (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application RecallRadar (the “App”).

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

Account Information

• Email address
• Password (encrypted)
• Full name
• Profile information

Product Information

• Products you add to track
• Barcode scan data
• Vehicle VIN numbers
• Product expiry dates
• Custom notes about products

Communication Data

• Support requests
• Feedback and suggestions
• Email communications

Information Collected Automatically

Device Information

• Device type and model
• Operating system version
• Unique device identifiers
• Mobile network information

Usage Information

• App features used
• Interaction with recalls
• Search queries
• Crash reports and diagnostics
• Performance data

Location Information

• We do NOT collect precise location data
• We may collect general location (country/region) for relevant recalls

Information from Third Parties

Government Databases

• We access public recall data from:
  • CPSC (Consumer Product Safety Commission)
  • FDA (Food and Drug Administration)
  • USDA (United States Department of Agriculture)
  • NHTSA (National Highway Traffic Safety Administration)

How We Use Your Information

To Provide Our Services

• Match your products with recall notices
• Send you timely recall alerts
• Track product expiry dates
• Provide personalized safety recommendations

To Improve Our Services

• Analyze usage patterns
• Fix bugs and improve performance
• Develop new features
• Personalize your experience

To Communicate With You

• Send recall notifications
• Respond to support requests
• Send service updates
• Marketing communications (with your consent)

For Safety and Security

• Detect and prevent fraud
• Monitor for security breaches
• Comply with legal obligations

Data Sharing and Disclosure

We DO NOT:

• Sell your personal information
• Share your data with advertisers
• Use your data for purposes other than providing our service

We MAY Share Data With:

• Service Providers: Companies that help us operate our service (hosting, analytics, support)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit and at rest
• Secure authentication
• Regular security audits
• Limited access controls
• Secure cloud infrastructure (Supabase)

Data Retention

• Account Data: Retained while your account is active
• Product Data: Kept until you remove products or delete your account
• Usage Data: Anonymized after 90 days
• Deleted Account: Data removed within 30 days of account deletion

Your Rights and Choices

Access and Control

• View and update your profile
• Add or remove tracked products
• Export your data
• Delete your account

Communication Preferences

• Opt-out of marketing emails
• Customize notification settings
• Control push notification preferences

Privacy Rights (Depending on Location)

• Right to access your data
• Right to correct inaccuracies
• Right to delete your data
• Right to data portability
• Right to restrict processing

Children’s Privacy

RecallRadar is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected data from a child under 13, we will delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Third-Party Services

Analytics

We use privacy-focused analytics to understand usage patterns. This data is anonymized and cannot be traced back to individual users.

Payment Processing

Premium subscriptions are handled by RevenueCat and app store payment systems. We do not store credit card information.

Push Notifications

We use Firebase Cloud Messaging for push notifications. You can disable these in your device settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the App
• Sending you an email notification
• Updating the “Last Updated” date

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@recallradar.com
• Support: support@recallradar.com
• Website: https://recallradar.com
• Mailing Address: RecallRadar, Inc. [Your Address] [City, State ZIP]

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please contact us at privacy@recallradar.com.

European Privacy Rights

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data is to provide our services (contractual necessity) and with your consent for optional features.